+971 58 550 4544 | inquiries@novelrentals.com
Novel Technical Services

Generator Maintenance & Support

Comprehensive preventive maintenance and 24/7 technical support for generator systems across UAE. Certified technicians, scheduled maintenance plans, and emergency support for Abu Dhabi, Dubai, and all Emirates.

🔧
24/7
Technical Support
⚙️
Weekly
Inspections
👨‍🔧
100%
Certified Techs
⏱️
2-4 Hrs
Response Time
📊 View Maintenance Schedule 📞 Schedule Service

Interactive Maintenance Schedule

Explore our comprehensive maintenance intervals and procedures designed for UAE climate conditions

Weekly Inspection
Basic Health Check & Visual Inspection

Regular monitoring to ensure optimal performance and early problem detection in UAE climate conditions

Engine Systems
  • Oil level and quality check
  • Coolant level and condition
  • Air filter condition assessment
  • Belt tension and condition
  • Battery terminals and voltage
Electrical Systems
  • Control panel operation test
  • Alarm system verification
  • Automatic start/stop test
  • Charging system check
  • Connection tightness inspection
UAE Climate Specific
  • Sand filter cleaning/replacement
  • Ventilation system check
  • Corrosion inspection
  • Fuel quality and contamination test
  • Temperature protection systems
250 Hour Service
Minor Service & Component Replacement

Comprehensive maintenance including fluid changes and component replacement based on operating hours. Regular servicing improves fuel efficiency by 10-15%.

Fluid Services
  • Engine oil and filter change
  • Fuel filter replacement
  • Coolant system flush and refill
  • Hydraulic fluid check (if applicable)
  • Transmission service (if equipped)
Component Inspection
  • Alternator brushes and slip rings
  • Engine mounts and isolation
  • Exhaust system inspection
  • Cooling system pressure test
  • Valve clearance adjustment
Performance Testing
  • Load bank testing (25% capacity)
  • Voltage regulation verification
  • Frequency stability check
  • Noise level measurement
  • Emissions testing
500 Hour Service
Major Service & System Overhaul

Extensive maintenance including major component inspection and replacement for long-term reliability. Critical for continuous 24/7 operations.

Engine Overhaul
  • Cylinder head inspection
  • Valve and injector service
  • Turbocharger maintenance
  • Timing belt/chain replacement
  • Water pump service
Electrical Systems
  • Alternator complete service
  • Control system calibration
  • Wiring harness inspection
  • Starter motor service
  • Battery replacement
Major Testing
  • Full load bank testing (100%)
  • Insulation resistance testing
  • Vibration analysis
  • Comprehensive diagnostics
  • Performance benchmarking
Annual Overhaul
Complete System Refurbishment

Comprehensive overhaul for long-term rental units including major component replacement and system upgrades

Complete Overhaul
  • Engine rebuild or major service
  • Alternator refurbishment
  • Control system upgrade
  • Cooling system overhaul
  • Fuel system complete service
UAE Adaptation
  • Enhanced filtration system upgrade
  • Corrosion protection renewal
  • Climate control optimization
  • Dust resistance enhancement
  • High-temperature performance tuning
Certification
  • Manufacturer compliance verification
  • Safety system recertification
  • Emissions compliance testing
  • Performance warranty renewal
  • Documentation update

24/7 Technical Support Coverage

Round-the-clock technical support and emergency response across all UAE emirates

🏢
Abu Dhabi Central
2-4 Hours
Primary service hub with dedicated technicians and parts inventory
🏭
Musaffah Industrial
2-3 Hours
Industrial specialist team with heavy-duty equipment expertise
🌆
Dubai & DIFC
3-5 Hours
Cross-emirate response team with commercial generator focus
🏘️
Sharjah & Ajman
4-6 Hours
Northern emirates coverage with mobile workshop capability
🏔️
Al Ain & Eastern
5-8 Hours
Remote area specialists with comprehensive diagnostic equipment

Interactive Troubleshooting Guide

Quick diagnostic guide for common generator issues. Click on problem categories for immediate solutions

🔋
Won't Start
Generator cranks but won't fire, no response from control panel, starting system failures
Immediate Actions:
  • Check fuel level and fuel valve position
  • Verify battery voltage (minimum 12.4V)
  • Inspect emergency stop button position
  • Check for error codes on control panel
  • Contact support: +971 58 550 4544
⚡
No Power Output
Engine runs normally but no electrical output, voltage low or unstable, circuit breaker trips
Immediate Actions:
  • Check main circuit breaker position
  • Verify load connections and tightness
  • Inspect control panel for alarms
  • Check AVR connections and settings
  • Reduce connected load temporarily
🌡️
Overheating
High coolant temperature, automatic shutdown, steam from radiator, poor performance
Immediate Actions:
  • Stop generator immediately if overheating
  • Check coolant level when engine is cool
  • Clear debris from radiator and air intakes
  • Verify cooling fan operation
  • Check for coolant leaks
⛽
Fuel System Issues
Fuel starvation, poor performance, engine misfiring, fuel leaks, contamination
Immediate Actions:
  • Check fuel level and quality
  • Inspect fuel lines for leaks or blockages
  • Verify fuel pump operation
  • Check fuel filters for contamination
  • Test fuel quality for water/particles
  • Our fuel monitoring systems help prevent fuel-related issues
🔊
Excessive Noise/Vibration
Unusual noises, excessive vibration, mounting system issues, bearing problems
Immediate Actions:
  • Reduce load to identify if load-related
  • Check engine and alternator mounting
  • Inspect for loose panels or components
  • Verify proper grounding connections
  • Schedule immediate inspection
📱
Control System Alarms
Warning lights, alarm codes, automatic shutdowns, communication errors
Immediate Actions:
  • Note all active alarm codes
  • Check control panel user manual
  • Reset system after addressing issue
  • Contact support with specific codes
  • Do not force restart if critical alarm

Get Technical Support

Multiple ways to reach our technical support team across UAE for immediate assistance

🚨
Emergency Hotline
Critical power failures, safety issues, immediate technical assistance required
+971 58 550 4544
📞
Technical Support
General troubleshooting, maintenance questions, performance optimization
+971 58 550 4544
💬
WhatsApp Support
Quick questions, photo diagnostics, service scheduling, parts inquiries
WhatsApp Chat
📧
Email Support
Detailed technical queries, documentation requests, maintenance reports
Send Email

Location-Specific Maintenance Considerations in the UAE

Regional operating environments and industry requirements create unique maintenance challenges and support needs across the Emirates

High-Rise Access Challenges

Dubai
Generator maintenance for Dubai Marina and Downtown high-rise projects requires specialized equipment and trained technicians for rooftop access. Helicopter lifting or crane-assisted service procedures add complexity to routine maintenance. Our Dubai-based teams are equipped with rope access certifications and lightweight diagnostic tools for confined rooftop generator rooms. Average response time for Marina locations is under 45 minutes for emergency callouts.

Island and Offshore Maintenance

Abu Dhabi
Offshore platforms and island facilities in Abu Dhabi demand proactive maintenance scheduling due to limited access windows. Saltwater corrosion accelerates component deterioration, requiring marine-grade protective coatings and monthly inspection protocols. We maintain dedicated spare parts inventory at Abu Dhabi port facilities for rapid deployment to offshore locations via barge or helicopter. Preventive maintenance intervals are reduced by 20% compared to mainland installations.

Rapid Response Networks

Ajman
Our Ajman service hub provides rapid support to the Northern Emirates with guaranteed 2-hour response times for emergency breakdowns. The compact geography of Ajman, Umm Al Quwain, and surrounding industrial areas allows for multiple daily service visits from a single technician team. We stock common wear parts locally, including filters, belts, and cooling system components, eliminating wait times for routine replacements.

Regulatory Compliance Support

Ras Al Khaimah
Industrial zones in Ras Al Khaimah have stringent environmental and safety compliance requirements for generator operations. Our maintenance programs include emission testing, noise level monitoring, and documentation for RAK Municipality and free zone authority inspections. We maintain digital maintenance logs accessible to compliance officers and provide quarterly compliance reports as part of standard service agreements.

Related Generator FAQ Topics

⚡
Equipment Sizing Guide

kVA calculations, load requirements, and sizing recommendations

💰
Pricing Guide

Rental costs, daily rates, and cost optimization strategies

🏆
Equipment Brands

Compare Caterpillar, Cummins, Perkins, and Kirloskar generators

🚚
Delivery & Installation

Site surveys, cable sizing, earthing and commissioning

⛽
Fuel Consumption

Diesel usage rates, efficiency tips, and consumption calculations

🔄
Operations Guide

24/7 runtime guidance, optimal load management, and best practices